State Agencies

***IMPORTANT NEWS ABOUT NH MEDICAID CARE MANAGEMENT***

If you or a loved one are having difficulty with a Medicaid Care Management Organization getting a prior authorization for medications or access to treatment, please call the client services help line at the NH Dept. of Health and Human Services: 603- 271- 4344 or 1-800-852-3345 x434.

• Note: You may wish to begin by contacting organizations that provide information about state services. These include NAMI NH and New Hampshire 2-1-1.

Information and Referral Organizations

• NAMI NH, 603-225-5359 or 800-242-6264
  • Location: 85 N. State St., Concord, NH 03301

• New Hampshire 2-1-1, 866-444-4211
  • Mailing Address: P. O. Box 211, Manchester, NH 03105
  • 2-1-1 NH connects callers at no cost, to information about critical health and human services available in their community. NH citizens can call 2-1-1 and speak to an information and referral specialist.

• New Hampshire ServiceLink Community Resource, 866-634-9412
  • ServiceLink is a statewide network of locally administered community-based resources for seniors, adults with disabilities and their families.

• The Office of Consumer & Family Affairs, DHHS, 800-852-3345, ext. 5138
  • Location: 105 Pleasant Street, Concord, NH 03301-3852

• NAMI VT, 802-244-1396 or 800-639-6480
  • Location: 162 South Main Street, Waterbury, VT 05676

State Agencies

New Hampshire

• NH Department of Health and Human Services (DHHS), 603-271-5557, 800-735-2964
  • State Office Location: 129 Pleasant Street, Concord, NH 03301
  • Regional Office Location: 17 Water Street, Suite 301, Claremont, NH 03743, 603-542-9544, 800-982-1001
  • DHHS provides assistance for New Hampshire's citizens through a variety of services, supports, financial and medical assistance programs at its regional offices.

• New Hampshire Department of Education Bureau of Vocational Rehabilitation (NHVR), 800-621-7876, 603-448-5793
  • Location: 85 Mechanic Street (Rivermill), 85 Mechanic St., Suite 260A, Lebanon, NH 03766
  • The mission of NHVR is to assist eligible NH citizens with disabilities secure employment and financial and personal independence by providing rehabilitation services. NHVR provides services to both individuals with disabilities and employers.

• NH Department of Health and Human Services Office of Consumer and Family Affairs (OCFA), 603-271-5138, 800-852-3345 ext. 5138
  • Location: 129 Pleasant Street, Concord, NH 03301
  • OCFA provides information, education and support for children and youth, families, adults and older adults who are dealing with the challenges of mental illness. This office will facilitate consumer and family input into all aspects of the state-funded mental health system, as well as, the Bureau of Behavioral Health's planning and policy development.

Vermont

• State Mental Health Agency
  • Location: 26 Terrace St., Montpelier, VT
  • DMH continues to focus on its vision for self-determination, empowerment and recovery. It means being responsible to the need and preferences of consumers and families. The vision challenges DMH to change the culture, philosophy and values, and to fully embrace the concepts of recovery.

• Health Insurance Programs for Vermonters
  • For information, ph. 800-479-6151
  • The state of Vermont offers free and low-cost health care programs under the umbrella of Green Mountain Care.

• Fuel Assistance in Vermont
  • For an application, ph. 800-479-6151
  • The Fuel Assistance Program is administered by the Economic Services Division.

• Energy Assistance in Vermont
  • For information, ph. 800-775-0516
  • Energy Assistance helps lower-income Vermonters afford energy for their homes.

• 3SquaresVT
  • For information, ph. 800-479-6151
  • 3SquaresVT is a federal USDA program to help put three square meals on tables of lower-income Vermonters.

• Phone Assistance
  • For information, ph. 800-622-4496
  • The Lifeline Telephone Service Credit offers eligible Vermonters a discount off their monthly phone bills.

• Reach Up in Vermont (TANF)
  • For information, ph. 800-479-6151
  • Reach Up helps families with children by providing cash assistance for basic needs and services that support work and self-sufficiency.

• Emergency/General Assistance in Vermont
  • For information, visit your local Community Action Agency. See website above for details.
  • Emergency/General Assistance helps individuals and families with their emergency basic needs such as temporary housing, utilities, food, and personal needs items. Eligibility is based on low income.